UNIT 3 SUMMARY
Insight, Internalize, and Integrate
To fully understand how Dynamic Interaction skills can be successfully used, you must develop insight, internalize these insights, and integrate this
learning in to your normal behavior.
3 WORKING ASSUMPTIONS
1. EACH INDIVIDUAL IN THE INTERACTION IS A GOOD PERSON,
DOING GOOD THINGS, FOR GOOD REASONS
Remember that each individual is a “hero in his/her own ‘movie’. People tend to see
themselves as trying to accomplish good things for good reasons.
2. YOU KNOW YOU BETTER THAN I DO,
I KNOW ME BETTER THAN YOU DO
When you interact with anyone, remember that you are the authority in
presenting what you think and feel. Only you have direct
access to your own thoughts, feelings, perceptions and are therefore the leading authority on these items.
3. MUTUAL SINCERITY
For a positive interaction, you must both offer sincerity and assume that this is what you are receiving from others.
90% of Arguments - 3 Common Types
1. "Who’s Right" Fights - What was said, What was done, What is real
2. “You’re not listening to me” or “You do not understand” fights
3. "You’re not the boss of me” fights"
RETAIN YOUR SUBJECTIVITY
Memories provide each person with their own perspective and sense of reality. It is important to learn to use subjectivity regarding our memories of our experiences during interactions.
